All Archives

 
avatar

Connecting Appian, Rinde and Wardley with the intersection of process and social

I've been pushing the concept of using social technologies for collaboration and connections both inside and outside of business to make companies more effective since early 2006.  The naming has changed from web 2.0 to enterprise 2.0 to social business, but the concept is the same.  However, when some areas of technology like smart phones or tablets have made such an impact on business in such a short space of time, why is the potential of social media in business, apart from use in external marketing and customer support, still largely unrealized?  I believe it's the C word (and that's context).  To explain that, three things came together over the last few weeks - a briefing session with Appian CEO Matthew Calkins, a blog post from Sigurd Rinde about the fallacy of the Information Age and the need to move to a better framework, and one from Simon Wardley on flow structures and what he explains as the move from Pioneer, to Settler, to Town Planner.  

First, let me set the scene by reminding you that we've been running businesses with incomplete ERP systems for decades - they usually cover a company's core processes but leave plenty of gaps.  I was reminded of some of the ...
avatar

Apple's flanking move with iPad Mini and life after Steve

Last week's Apple event has been widely reported in detail, but with a minimum of real analysis on the importance of the why, the how and the what being communicated.  For me there were three significant aspects:
  • Apple improving their leading position in the tablet business by making the leading product even better, as well as opening up a new sub segment of the market to flank the low end competition.
  • The whole event demonstrating that design is still at the heart of the Apple vision.
  • Showing there is life after Steve Jobs - the vision, culture and team he put in place are carrying the torch and keeping up the pace.  (I wish I'd bought shares around about the time the iPod was first announced or before!)
Plenty of reporters and commentators presented most of the facts and the numbers corectly, misunderstood the pricing of the new iPad Mini thinking it too high, and then made the mistake of missing the .9 after the 7 in the size of its screen.  So much technlogy reporting these days seems repetitive, regurgitating the technical specifications and processor chip models in the press release with little analysis and thought of what the technology ...