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Connecting Appian, Rinde and Wardley with the intersection of process and social

I've been pushing the concept of using social technologies for collaboration and connections both inside and outside of business to make companies more effective since early 2006.  The naming has changed from web 2.0 to enterprise 2.0 to social business, but the concept is the same.  However, when some areas of technology like smart phones or tablets have made such an impact on business in such a short space of time, why is the potential of social media in business, apart from use in external marketing and customer support, still largely unrealized?  I believe it's the C word (and that's context).  To explain that, three things came together over the last few weeks - a briefing session with Appian CEO Matthew Calkins, a blog post from Sigurd Rinde about the fallacy of the Information Age and the need to move to a better framework, and one from Simon Wardley on flow structures and what he explains as the move from Pioneer, to Settler, to Town Planner.  

First, let me set the scene by reminding you that we've been running businesses with incomplete ERP systems for decades - they usually cover a company's core processes but leave plenty of gaps.  I was reminded of some of the ...
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More than just another microblogging tool - tibbr

Earlier this week I attended the UK launch event for just another Twitter style microblogging tool for the enterprise like Chatter or Yammer or Signals inside SocialText.  This one's called tibbr.  Some people would have been underwhelmed and said "so what?", but I got excited - I can see some huge potential here, and I'd argue that every enterprise should be taking a serious look at this product.  Let me try and explain.

It's from TIBCO, which is hardly a particularly well known, sexy or significant name in the IT world.   They are pretty big though - they are a US company (NASDAQ:TIBX) who have been around since 1997 and formed out of Teknekron who started back in 1983 (with a product called The Information Bus, which is where TIB comes from).  They have grown to have offices in 40 countries and provide over 4,000 customers with tools for business process management, SOA, and application integration - crucially important middleware that connects things together in the background for big companies.  They might be very well known to the IT guys, but fairly invisible to the rest of the business.  That could all change now they've ...