Business Two Zero

On Friday my old friends at CODA announced they are developing a new, on-demand, Software as a Service accounting application, and then yesterday they announced a strategic partnership with Salesforce.com.  I reported it on blognation yesterday, and Dennis blogged about it at ZDNet and AccMan. 
I think this is good news for the online accounting solutions […]

Bloggers, analysts and the press were hosted in the same area of the mega SAPPHIRE 07 show last week, although there was limited mixing of the 3 communities, even though we attended many of the briefings together. Duncan Jones, a senior analyst with Forrester stumbled upon the Bloggers corner in search of a compatible power […]

One of the most refreshing sessions we had at SAPPHIRE 07 was when SAP’s Senior VP of Market Strategy, Pascal Brosset, dropped by the Bloggers corner. Pascal is a straight talking Frenchman, who SAP need to put in front of more people, because he absolutely understands the Software as a Service market, and did a […]

ZDNet, the WSJ and others are reporting a very interesting move by Salesforce.com. They’ve acquired a 9 person web 2.0 firm called Koral that I met at last year’s Office 2.0 conference. Mark Suster, their founder and CEO has become General Manager of Salesforce Content in the move.
When I saw it last year I said:

“Koral […]

In a post over this Easter weekend, Vinnie related some of some of his 1:1 Customer Service experiences and said:

“Most marketing books focus on the first 1: the customer. 3 recent customer service experiences brought home to me that the second 1: the individual provider is probably even more important. In our rush to apply […]

Over on his blog, my good friend Sig Rinde thinks that SaaS is a big yawn (and he even wants to abolish accounting too). To him it’s just another software delivery model. I can see where he’s coming from, but I’m afraid I don’t agree. For the SaaS provider’s who have embraced the technology, the […]

Yesterday I was at the Landmark Hotel in London’s Marylebone Road to hear Salesforce.com’s Spring 07 announcement of “Saleforce.com 2.0″. I gave a slight internal groan when they jumped on the 2.0 bandwagon, but I have to say that overall I was very impressed with a SaaS organisation who have a clear strategic direction, and […]

Earlier in the week I reported on Cisco’s big acquisition of Webex. The Webinar Blog points to some posts and analysis I hadn’t seen, including Infoworld’s opinion piece which says:

“Cisco had two choices. Either accept being the dumb pipe, a.k.a. network infrastructure supplier, for the coming age of SaaS and other Web 2.0 applications, or […]

My wife has started an education business with a friend of hers, providing revision courses for various different exam levels, and entrance exams. (On the off chance that any of you are in the North London area with kids that need “top up” tuition, The Academic Zone might be worth a look!) So far it’s […]

Thanks to Jeff for pointing out that IdeaExchange has arrived at Salesforce.com.  It’s an open forum where Salesforce.com customers can suggest new product concepts, promote favourite enhancements, interact with product managers and other customers, and preview what they are planning to deliver.  You don’t need a Salesforce account to browse ideas and comments posted on […]